Privacy Policy

1. Information We Collect

Personal Information

When you use Clue Town, we collect:

• Team names and player names (optional)
• Email addresses (if provided for contact or updates)
• Payment information (processed securely through our payment provider)

Game Data

• Quiz answers and progress
• Photos and videos uploaded for memory maker challenges
• Game session data (timestamps, scores, time taken)
• Location data (only when you interact with location-based features)

Technical Data

• Device type and browser information
• IP address (for security and analytics)
• Usage analytics (pages visited, features used)

2. How We Use Your Information

We use your information to:

• Provide and improve the Clue Town experience
• Process payments and issue refunds
• Display your photos in battle galleries (with your permission)
• Generate personalized certificates and awards
• Send important updates about your game or purchased trails
• Analyze usage patterns to improve our service
• Prevent fraud and ensure security

3. Data Storage and Security

Your data is stored securely using Supabase (PostgreSQL database) with industry-standard encryption. We implement:

• Encrypted data transmission (HTTPS/SSL)
• Row-level security policies on all database tables
• Regular security audits and updates
• Secure payment processing (we never store full card details)

4. Photo and Video Usage

Photos and videos you upload for memory makers:

• Are stored securely and only visible to your team by default
• May be shared in battle galleries if you opt into battle mode
• Can be downloaded by you at any time from your results page
• Can be deleted upon request (contact us)
• Will not be used for marketing without explicit permission

5. Cookies and Tracking

We use minimal cookies and local storage to:

• Remember your team ID (so you can resume games)
• Store UI preferences (guidelines viewed, settings)
• Enable real-time features (game sync, live updates)

We do not use third-party advertising cookies.

6. Third-Party Services

We use the following third-party services:

• Supabase: Database and real-time infrastructure (EU/US servers)
• Payment Provider: Secure payment processing (PCI-DSS compliant)
• Google Maps: For location maps and directions

7. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Export your game data
• Withdraw Consent: Opt out of marketing communications

To exercise these rights, contact us via the contact form on our homepage.

8. Data Retention

We retain your game data for 12 months after your last activity. After this period, game data is archived. Payment records are kept for 7 years (legal requirement). You can request early deletion at any time.

9. Children's Privacy

Clue Town is designed for general audiences. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be notified via email (if provided) or prominently displayed on our website.